Payment

Payment can be made using a credit card via our secure website or through online bank transfer prior to the commencement of classes. An invoice will be provided by email for confirmed payments. Your place will be secured when payment is received.

We only take bookings for an entire term and our fees are structured this way. Unfortunately we cannot take casual bookings or pro-rata weeks you may be away. Please refer to our make up class policy for missed classes.

Cancellation & Refunds

To enable our program to remain viable we need to have guidelines on refunds. This is because venue hire and the number of classes we run need to be arranged for an entire term. Please note that The Language Company does not accept responsibility for students' non-attendance at classes due to changes in personal circumstances or commitments during the term.

If you have difficulty paying the fees please discuss this with us as payment plans can be arranged in special circumstances.

The Language Company reserves the right to cancel/ recommend deferring an enrolment at any time. A refund for any remaining classes that have already been pre-paid for will be provided in these cases.

If a class is cancelled due to teacher illness, emergency situations or a venue problem, we will encourage students to take a make up class. If this is not suitable, a credit or refund for that session will be offered.

We reserve the right to cancel a class in the event that there are insufficient student numbers for the class to be viable. In this instance a refund will be provided for any remaining classes that have already been pre-paid for and that did not happen. 

Make up class policy

While we will try our best to accommodate make up classes, credit will not be issued for classes not attended. If your child is unable to attend a class, make up classes may be available if we have had prior warning of non-attendance. Make up classes do not carry over to the next term. We cannot guarantee there will be availability in all classes for a make up class.

Copyright Policy

All digital and paper learning resources, images, songs, DVDs, CDs and recordings provided by The Language Company are not to be copied, distributed or sold without prior written consent.

• Joomla

It's easy to get started creating your website. Knowing some of the basics will help.

What is a Content Management System?

A content management system is software that allows you to create and manage webpages easily by separating the creation of your content from the mechanics required to present it on the web.

In this site, the content is stored in a database. The look and feel are created by a template. Joomla! brings together the template and your content to create web pages.

Logging in

To login to your site use the user name and password that were created as part of the installation process. Once logged-in you will be able to create and edit articles and modify some settings.

Creating an article

Once you are logged-in, a new menu will be visible. To create a new article, click on the "Submit Article" link on that menu.

The new article interface gives you a lot of options, but all you need to do is add a title and put something in the content area. To make it easy to find, set the state to published.

Template, site settings, and modules

The look and feel of your site is controlled by a template. You can change the site name, background colour, highlights colour and more by editing the template settings. Click the "Template Settings" in the user menu.

The boxes around the main content of the site are called modules. You can modify modules on the current page by moving your cursor to the module and clicking the edit link. Always be sure to save and close any module you edit.

You can change some site settings such as the site name and description by clicking on the "Site Settings" link.

More advanced options for templates, site settings, modules, and more are available in the site administrator.

Site and Administrator

Your site actually has two separate sites. The site (also called the front end) is what visitors to your site will see. The administrator (also called the back end) is only used by people managing your site. You can access the administrator by clicking the "Site Administrator" link on the "User Menu" menu (visible once you login) or by adding /administrator to the end of your domain name. The same user name and password are used for both sites.

Learn more

There is much more to learn about how to use Joomla! to create the web site you envision. You can learn much more at the Joomla! documentation site and on the Joomla! forums.

Introduction

This privacy statement applies to The Language Company and any of its affiliates which control and make use of visitor information collected via this web site.

If you as a visitor choose to register or submit information to this web site, you agree to the use of such data in accordance with this privacy statement. Please note that this site contains links to other sites, including organisations that are not under the control of The Language Company and will not be governed by this privacy statement.

If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to Enquiries using the email us link.

Information Collection

As a visitor, you do not have to submit any personal information in order to use the web site. The site collects only personally identifiable information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, address, email address and telephone and fax numbers.

We do not usually seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health) from visitors. We will, where necessary, obtain visitors’ explicit consent to collect and use such information.

Cookies and Web Beacons

To ensure that our web site is well managed and to facilitate improved navigation within the site, we or our service provider(s) may use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow the Web site to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is reported to our Webmasters who use the information to analyze the number of visitors to different areas of the site and to make sure that our web site is serving as a useful, effective information source.

Neither cookies nor web beacons collect personal information such as your name or email address. Further, most browsers permit individuals to decline cookies. Please click here for more information on cookies and how to reject them. However, under specific circumstances, visitors may be denied access to some parts of our site if their browsers are set to decline cookies.

Information Use

Personal information is used only for limited purposes. For example, when you register with the web site to gain access to premium content or request future communications about The Language Company areas of interest, such as specific publications, we may use the information you submit to create a personal profile to customise our response to further requests or inquiries. We may also use the information to personalise your web site experience. And, when you choose to register online for a hosted event, we will use the information you submit to respond to you. In addition, the web masters may, where necessary, use your information for various site related tasks.

We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you email containing information about our service offerings. You may at any time request that we discontinue sending you such materials.

Disclosure of Information to Third Parties

Although we may provide visitors’ information to service providers that handle information on our behalf, we will usually not share the information with third parties for secondary or unrelated purposes unless otherwise disclosed at the point of collection.

Personal information may be transmitted internationally through The Language Company or to third parties for the purposes identified above. This may include transfer to countries without data protection rules similar to those in effect in your country of residence. By providing information to The Language Company through this web site, you are consenting to such transfers.

Where it is appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register with our web site and correct any inaccuracies it may contain. Visitors who choose to register may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact Webmaster Services using the email us link. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

Information Security

We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors from loss, misuse, alteration or destruction.

Changes to our Privacy Policy

The Language Company reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between The Language Company and any user visiting the web site or providing identifying information of any kind.

Children's Privacy Protection

The Language Company understands the importance of protecting children's privacy in the interactive online world. The web site covered by this privacy policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Links to other sites

Visitors will find links from thelanguagecompany.com.au to independently owned, controlled and/or managed World Wide Web or Internet sites whose content we have found of possible interest to our visitors. In many cases, but not always, the links represent cooperative projects or mutual links established with the organisations connected with these sites. While we initially visit these sites to which we directly link, please note that we do not monitor or control the content that appears on these sites and such content may be constantly changing. We recommend that children check with their parents or teachers before clicking off to any new sites, and we encourage all end users of thelanguagecompany.com.au to read the privacy policies of all linked sites before navigating through them.

Spam

The Language Company is committed to ensuring the privacy of your personal information and the ten privacy principles contained in the Privacy Act 1988. We are dedicated to providing reasonable access to individuals who wish to review the personal information retained by us and to correct any inaccuracies that personal information may contain. In all cases The Language Company will treat requests to access or change information in accordance with applicable legal requirements. Should you wish not to receive further information or to be removed from The Language Company’s mailing list, please contact us.

Visitors' Questions

If you have any questions or concerns regarding your privacy while using this web site, please direct them to This email address is being protected from spambots. You need JavaScript enabled to view it.